Refund policy

All Sales Are Final: Due to the bespoke nature of our products, we do not accept returns or exchanges for any items, unless the item arrives damaged or broken.

Damaged or Broken Items: If your item arrives damaged or broken, please follow these steps:

• Notification: Contact us within 7 days of receiving your order at modprojstudios@gmail.com with your order number and a detailed description of the issue.
• Evidence: Provide clear photos of the damaged item and packaging.
• Resolution: We will review your case and, if approved, arrange for a replacement or refund.

2. Shipping Costs: 
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Processing Time: 
Please allow 5-7 business days for us to process your replacement or refund after your claim has been approved.

4. Contact Us: 
For any questions or concerns, please reach out to us at: modprojstudios@gmail.com.

We appreciate your understanding and support of our small business. Thank you for choosing ModProj for your custom 3D- printed accessories.